Fleet Service Center

Vital EMS is proud of our organization’s comprehensive operations and fleet maintenance center. We employ some of the most highly skilled fleet mechanics and support personnel in our industry. These staff members have been factory trained by our key suppliers including Ford Motor Company, Stryker Medical Equipment, Braun Manufacturing, etc. No time is wasted to ensure our fleet is up to date for all maintenance concerns. All equipment is checked by our crews on a daily basis and an aggressive preventative maintenance schedule is rigorously maintained. Additional safety and controls are employed.

As an example of our our enhanced process, prior to placing any unit into service all brake rotors are cryogenically frozen, then heat treated, to deliver superior stopping performance for our entire transport fleet. This service, while not required, further demonstrates our desire to deliver an added level of safety for our valued customers and staff. Vital EMS offers the largest transport fleet in the greater Worcester area, according to DPH/OEMS data.  Over 40 centrally located vehicles are monitored daily and maintained to deliver optimal performance and service to our customers.

We are also mindful of the importance of a clean/green environment. We installed waste oil recycling equipment for our large heated garage space at 1013 Main Street in downtown Worcester. Motion sensors work throughout our state-of- the- art facility to help control utility cost and reduce waste.  Vital’s 45 kV natural gas powered back-up generator has an infinite fuel supply and delivers uninterrupted power in the event of power outages. 24/7 accountability is maintained regardless of weather, terrain, and the rigors of a harsh New England environment.